Technology on Move-In Day | Campus Technology

Fall 2024

Your username is your seven-digit student ID number preceded by an “s” (e.g., s0123456@monmouth.edu).
This username is your network login and will allow you to connect to myMU (my.monmouth.edu), the University’s portal, where you can access your student email, enrollment and financial information, course information, and eCampus (Login Required for all the above).
To activate your MU login or reset your password for all University systems, call the automated password reset system at 732-923-4600 and enter your student ID number and the requested information as specified.

The wireless network on campus, MU-Secure, utilizes WPA2-Enterprise encryption. Your device MUST support this encryption type in order to connect!
While most devices will support this, game consoles and smart televisions, and speakers/assistants (e.g., Amazon Echo, Apple Home Pod, Google Nest, etc.) do not. (See “Connecting a Wired Device“)
- Connectivity Instructions for Wireless Devices
- Under the section, Support select Configuring Your Mobile Device for information on configuring Android, Apple (iOS, macOS), and Windows devices.
Important: Any device that interferes with the campus network will be disabled. This includes wireless routers.

Many devices using Wi-Fi will not connect to our network unless it supports WPA2-Enterprise. You will need a network/Ethernet cable (available for purchase at the Monmouth University Store) to connect your computer to the network port in your room (blue wall connector; red is for telephone).
Game Console, Blu-ray Player, Xbox, Playstation etc.
- If your device does NOT support WPA2-Enterprise, you must connect these devices using an Ethernet cable.
- Connectivity Instructions for Wired Devices

Connect directly to your computer via a USB cable, as network printing is not supported.
If it is wireless, the Wi-Fi feature must be disabled to prevent interference with the wireless network.

Update your contact setting(s) for notification of weather closures and emergency information.
The Emergency Notification System is located online at notify.monmouth.edu (Login Required).
You can elect to receive notifications by email, text, and/or telephone.

Contact the Information Management Help Desk for technology assistance:
- Email: helpdesk@monmouth.edu
- Telephone: (732) 923-4357 (HELP)
The Help Desk is normally available Monday through Friday (Hours vary). For current hours, check the myMU portal under the section Offices & Services>Help Desk.

Students may download Office 365 (Mac or Windows) for use while a student. Instructions for installing the software and managing licenses are available within the myMU portal under the section “For Your Information”. Select “Install Office on Home Computer.”
Office apps may also be available through your app store for tablet and phone use.
MU has partnered with vendors for many hardware and software discounts available from the myMU portal, under the section For Your Information>More… select Student Discounts.

Personal computers should have been purchased within the past four years and meet the following recommendations:
- Windows 10 (22H2) or macOS 11 (Big Sur) or newer preferred
- Extended Warranty program from manufacturer or store of purchase (Geek Squad Protection, All-State, etc.) or AppleCare
Antivirus: Current and active Malware Protection Software ~ this is critical!
**The University does not provide insurance nor cover losses for theft or damage of personal electronic devices.

Printing is available to all students in the University computer labs:
- The Stafford Student Center provides 24-hour access to computers and printing.
- Library, open during Library hours.
Instructions for installing lab printers on a personal computer are available on the myMU portal, under the section For Your Information>More… select Install Lab Printer Drivers – Windows and Mac.

A link to Remote Learning Resources is located on the home page of the myMU portal (my.monmouth.edu) where Remote Learning Resources, General Resources, Software Available for Download, and Zoom information is available.