Every apartment includes an individual cable and internet account pre-installed by COMCAST.
Every apartment contains a cable modem in the living room and digital cable boxes in the living room and bedroom.
Monmouth University provides internet connectivity for every apartment. You will be provided the username and password for your apartment on move-in day.
If you are experiencing cable or internet issues, please contact the Office of Residential Life (M-F, 9 a.m.–5 p.m.). The Office of Residential Life may contact COMCAST for assistance after troubleshooting.
Do not unplug any of the provided equipment in your apartment. If unplugged, you will lose internet service and cable. You may also be charged a reactivation fee if the equipment is unplugged.
See the troubleshooting section for any cable or internet concerns.
Heating & Cooling
Air Conditioner units are provided in each apartment; one in the living room and one in the bedroom. During warmer months, make sure the heaters are off in your apartment.
Air Conditioner units are the property of Monmouth University. If there is an issue with air conditioning, please submit a service order. Do not use the air conditioning if you leave the windows in your apartment open.
Air Conditioners are removed from the windows by Facilities Management just before the colder months. The air conditioners will be stored in your living room closet and bedroom closet and re-installed when the warmer months arrive.
Baseboard heaters are provided in every apartment; in the living room, kitchen, bathroom, and bedroom. During the colder months, you will need to turn your baseboard heaters on.
Laundry Facilities
There are two (2) laundry rooms at University Bluffs and they are located at the end of Building 1 (near 11A) and Building 5 (near 35A).
The laundry rooms are locked at all times and can be accessed using your MU ID. At no time should the doors be propped open or left unsecured.
Laundry machines are operated via the WashLava App.
Laundry rooms are equipped with cameras and trash bins.
Lock Outs
We ask that you ensure you have your keys with you prior to leaving or locking your apartment to avoid the inconvenience of being locked out. Please be advised that there are extended wait times if you are locked out of your apartment.
Locked Out Procedures
Make sure you do not have your key. Is your key in your apartment or did you leave it somewhere else? If you left it somewhere else, you will need to go retrieve your key.
If you lost your key, you must notify the Office of Residential Life immediately and you are responsible for the related costs to have the apartment rekeyed. Excessive lock outs are not permitted.
Call your apartment-mate to see if they can let you in your apartment prior to calling the Residential Life staff.
If your apartment-mate is not available, you will need to contact Residential Life staff for assistance.
If you are locked out between 9 a.m. to 5 p.m. (Monday–Friday), please contact the Office of Residential Life directly at 732-571-3465
If you are locked out after 5:00pm and before 9 a.m. (Monday–Friday) or on a weekend, please contact the University Bluffs Duty Phone at 732-647-5268
Lockouts cost $5.00 per lockout.
Mail Delivery
Mail arrives directly to your apartment mailbox using the address provided below.
Mail is delivered by the United States Postal Services (not Residential Life).
Residential Life is not responsible for lost or stolen mail and/or packages.
Please remember to check and empty your mailbox daily.
University Bluffs Address
Your Name 590 Ocean Ave Apt # Long Branch, NJ 07740
Maintenance Issues
For any maintenance issues or concerns in the apartment, it is the expectation that you file a work order in a timely manner.
If you are experiencing an emergency, such as loss of heat or hot water, a water leak, or the smell of gas, please call MUPD immediately at 732-571-4444.
Failure to report any issues in a timely manner may result in residents being financially responsible for damages and repairs.
Be gentle when lifting your window blinds. Blinds may get caught in the lock mechanism and tear/bend slats. You will be responsible for cost of replacement blinds if they are broken.
Do not flush or wash anything down the drain that may cause clogs (paper towels, wipes, etc.). If you experience a clog, you must submit a service order to Facilities Management.
Parking
All vehicles must be registered with the Monmouth University Police Department in order to park on the University Bluffs property. Any vehicle that is not registered, insured, and/or is in a non-drivable state will be removed at the vehicle owner/operator’s expense.
Monmouth University Bluffs Residents must park in their assigned apartment space only.
There is one parking space assigned for each apartment. Residents are expected to communicate and make arrangements with their roommate regarding the use of the apartment parking space.
The Bluffs Parking hangtag must be displayed on your rearview mirror at all times you are parked in the University Bluffs parking lot. One hangtag per resident is distributed at check-in.
When using public street parking, students must follow all rules and regulations set forth by the City of Long Branch; including payment of meters, for the public street parking.
The parking lot is one-way traffic and a max of 5 MPH.
Failure to return the parking hangtag at the end of your contract at the University Bluffs will result in a $15 replacement fee.
Guests may utilize public street parking when visiting and should not park in any numbered Bluff parking spots.
Trash
Dispose of all trash into the proper receptacles at the north and south ends of the main parking lot.
All recyclable materials should be placed in the recycling receptacles located next to the dumpsters. Do not place recyclable items in bags; you may dump them directly into the receptacle.
Students must keep their apartments free of trash and recyclable material and are expected to carry all trash out to the dumpsters on a regular basis.
The City of Long Branch is responsible for trash collection from dumpster area.
If a dumpster is filled, use the other dumpster on the opposite end of the parking lot.
Do not use the dumpster beyond the fence on the Wells Fargo Bank property.
