Monmouth University is authorized by the Secretary of Higher Education, P.O. Box 542, Trenton, NJ 08625.
New Jersey is a member state of the National Council for State Authorization Reciprocity Agreements (NC-SARA or SARA) and Monmouth University is approved as a participating institution.
SARA https://nc-sara.org/ is a voluntary agreement between member states (expect California), the District of Columbia, Puerto Rico, and the U.S. Virgin Islands that establishes comparable national standards for interstate offerings of postsecondary distance education courses and programs. As a participating SARA institution, Monmouth University is authorized to provide distance education to students who reside in a SARA participating state/territory/district. SARA does not cover all supervised field experience or clinical placement if the Host State requires approval of Supervised Field Experiences by agencies or boards responsible for professional requirements in fields requiring Licensure or certification for practice, such as professional approval requirements remain in effect, such as nursing, teacher education, psychology, counseling, and social work. For additional information regarding SARA and professional licensure requirements, contact your department chair or school dean or contact the Office of the Provost (732-732-3405).
Complaint Process
Students residing inside or outside of the State of New Jersey must first try to resolve their complaint related to the University’s distance education with the University. As an initial point of complaint resolution, students are requested to contact the Provost Office at Monmouth University, at 732-571-3405 or provost@monmouth.edu, prior to contacting a state agency.
If an issue related to distance education cannot be resolved or the student wishes to appeal their complaint, the student would contact New Jersey’s SARA Portal Entity contact:
Eric Taylor, Esq.
Director, Office of Licensure
New Jersey Secretary of Higher Education
20 W State St, 4th Fl- PO Box 542
Trenton NJ 08625
609.984.3738
eric.taylor@oshe.nj.gov
The New Jersey SARA State Portal Entity makes the final determination as to a student’s complaint. It will notify your state’s SARA State Portal Entity of the determination, which may conduct further review.
For additional information visit, https://www.state.nj.us/highereducation/SARA.shtml and https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
State Contact Information
The United States Department of Education requires Monmouth University to provide students with the contact information of state agencies that handle complaints against post-secondary institutions offering distance learning.
As an initial point of complaint resolution, students are requested to contact the Provost Office at Monmouth University, at 732-571-3405 or provost@monmouth.edu, prior to contacting a state agency.
The following list represents state agencies where distance learning students may file a complaint. Please click on a particular state name to access related information.
Alaska | Arizona | California | Colorado | Connecticut | Delaware | District of Columbia | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Louisiana | Massachusetts | Michigan | Mississippi | Missouri Montana Nebraska Nevada New Hampshire | New Jersey | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | Tennessee | Texas | Vermont | Virginia | Washington | West Virginia
Alaska
Alaska Commission on Postsecondary Education
P.O Box 110505
Juneau, AK 99811-0505
907-465-6741
Arizona
Arizona State Board for Private Postsecondary
1400 W. Washington Street, Suite 260
Phoenix, AZ 85007
602-542-2399
California
California Bureau for Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818
916-431-6959
Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
303-866-2723
Connecticut
Connecticut Office of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
860-947-1800
Delaware
Delaware Department of Education
The Townsend Building, 401 Federal Street, Suite 2
Dover, DE 19901-3639
302-735-4000
District of Columbia
District of Columbia Education Licensure Commission
810 First Street NE, 2nd floor
Washington, DC 20002
202-724-2095
Florida
Florida Commission for Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
850-245-0505
Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, GA 30084-5305
770-414-3300
Hawaii
Hawaii Postsecondary Education Authorization Program
Department of Commerce and Consumer Affairs, King Kalakaua Building, 335 Merchant Street
Honolulu, HI 96813
808-586-7327
Idaho
Idaho State Board of Education
650 West State Street, P.O. Box 83720
Boise, ID 83720-0037
208-334-2270
Illinois
Illinois Board of Higher Education
431 East Adams Street. Second Floor
Springfield, IL 62701
217-557-7352
Indiana
Indiana Commission for Higher Education/Indiana Board for Proprietary Education
101 W, Ohio Street, Suite 550
Indianapolis, IN 46204-1984
317-464-4400
Iowa
Iowa College Student Aid Commission
603 E. 12th Street, 5th Floor
Des Moines, IA 50319
517-725-3413
Kansas
Kansas Board of Regents
1000 SW Jackson, Suite 520
Topeka, KS 66612-1368
785-296-4917
Louisiana
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
225-342-4253
Massachusetts
Massachusetts Department of Higher Education
One Ashburton Place, Room 401
Boston, MA 02108
617-994-6922
Michigan
Michigan Department of Licensing and Regulatory Affairs
P.O. Box 30718
Lansing, MI 48909
517-241-6806
Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
601-432-6372
Missouri
Missouri Department of Higher Education
205 Jefferson Street, P.O. Box 1469
Jefferson City, MO 65102-1469
593-751-2361
Montana
Montana University System
Office of the Commissioner of Higher Education, 2500 Broadway Street
Helena, MT 59620-3201
406-444-6570
Nebraska
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
402-471-0030
Nevada
Nevada Commission on Postsecondary Education
8778 South Maryland Parkway, Suite 115
Las Vegas, NV 89123
702-486-7330
New Hampshire
New Hampshire Department of Education
Higher Education Commission, 101 Pleasant Street
Concord, NH 03301-3860
603-271-3494
New Jersey
New Jersey Commission on Higher Education
P.O. Box 542
Trenton, NJ 08625
609-292-4310
www.state.nj.us/highereducation/
New York
New York Bureau of Proprietary School Supervision
99 Washington Avenue, Room 1613
Albany, NY 12234
518-474-3969
North Carolina
University of North Carolina Board of Governor’s General Admission
910 Raleigh Road
Chapel Hill, NC 27514
919-962-4558
North Dakota
North Dakota Department of Career and Technical Education
State Capitol, 15th Floor, 600 East Boulevard Ave, Department 270
Bismark, ND 58505-0610
701-328-2678
Ohio
Ohio Board of Regents
25 South Front Street
Columbus, OH 43215
614-387-1215
Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
405-225-9141
Oregon
Oregon DOE Private and Career Schools Office
775 Court Street NE
Salem, OR 97301
503-947-5977
www.oregon.gov/Pages/index.aspx
Pennsylvania
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
717-783-8228
Rhode Island
Rhode Island Board of Governors for Higher Education
Shepard Building, 80 Washington Street
Providence, RI 02903
401-456-6010
www.ride.ri.gov/boardofeducation/overview.aspx/
South Carolina
South Carolina Commission on Higher Education
1122 Lady Street, Suite 300
Columbia, SC 29201
803-737-2281
Tennessee
Tennessee Higher Education Commission
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
615-741-3605
Texas
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
512-427-6101
Vermont
Vermont State Board of Education
120 State Street
Montpelier, VT 05620-2501
802-828-5402
Virginia
Virginia State Council of Higher Education
101 N. 14th Street, James Monroe Building
Richmond, VA 23219
804-225-3399
www.virginia.gov/agencies/state-council-of-higher-education-for-virginia/
Washington
Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW, P.O. Box 43105
Olympia, WA 98504-3105
360-709-4600
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard East, Suite 700
Charleston, WV 25301
304-558-2101